TERMS + PRIVACY
Terms of Service
Thank you for visiting our store at JustMyColor.com! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using our website.
Shipping
During our launch special, we are pleased to offer free shipping to domestic USA addresses only. International shipping may incur additional charges. Orders are typically processed within 3-5 business days after the PRE-ORDER period has ended. Please note that shipping times may vary depending on your location and other factors beyond our control.
Returns
We do not accept returns at this time. However, if there is an issue with your order or delivery, please contact us within 24 hours of receiving your order so that we can assist you promptly. Please provide your order number and tracking number for reference. We will work with the carrier company to resolve any issues to the best of our ability.
Privacy Policy
Your privacy is important to us. All information collected on this website is kept confidential and is used solely for the purpose of processing your orders and improving your shopping experience. We do not share or sell your personal information to third parties.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Changes to Terms
We reserve the right to update or modify these terms and conditions at any time without prior notice. By continuing to access or use our website after any revisions become effective, you agree to be bound by the updated terms and conditions.
Contact Us
If you have any questions or concerns about these terms and conditions, please feel free to contact us at zia@justmycolor.com.
Privacy Statement
We are committed to protecting your privacy. This Privacy Statement outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase from our store.
Information We Collect
We may collect the following types of personal information when you place an order or register on our website:
- Name
- Contact information including email address
- Shipping address
- Billing address
- Payment details
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders
- Provide customer support
- Improve our products and services
- Send promotional emails about new products, special offers, or other information we think you may find interesting
Data Security
We are committed to ensuring that your information is secure. We use industry-standard encryption technologies to protect the transmission and storage of your data. Access to your personal information is restricted to authorized personnel only.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.
Your Rights
You have the right to:
- Access and update your personal information
- Request that we delete your personal information
- Opt-out of receiving promotional communications
Contact Us
If you have any questions or concerns about our Privacy Statement or the handling of your personal information, please contact us at zia@justmycolor.com.